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Purpose without commitment has no value

11/19/2021| Daniel Córdoba-Mendiola| 2 min
11

What is the tension?

Every company wants to have a purpose, but few are aware of what is involved and the foundations of its creation.

Once in a while, a new concept trends in the world of marketing and innovation. We had to learn to be “agile,” then to consider the “tipping point”. Now, we are living in the age of purpose. Every company or brand invests a lot of time and money in understanding and communicating why they have come into existence.

But this purpose is not useful if it is not accompanied by a set of clear commitments.

Before getting into the semantics of the phrase, these commitments must be set out as a set of obligations, imposed by the company and/or brand, with a range of control mechanisms that mark our achievements and our compliance with KPIs in a way that can be understood and shared.

It is not necessary to take on impossible commitments. Instead, they must be real and achievable. This means stopping to reflect, coordinating transversal teams, allocating portions of the budget, and possibly making changes in production or to the RTC.

And most importantly of all, we must not share these until they are already underway. Nothing looks worse than communicating plans and intentions that we are not able to achieve. Our words, in this age of the social metaverse, are no longer carried away by the wind.


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